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Our Unparalleled Commitment to Customer Service

To put it bluntly, we at PFS Sales haven’t been in business as long as we have out of luck. Our continued success is a testament to how we run our business. We built our company on core values and principles that still govern how we conduct our operations today, and all our endeavors are executed with one top priority in mind: the satisfaction and success of our customers. It’s pretty obvious to say that without our customers, we have nothing, but it’s a fact that we keep at the forefront of our minds every day that motivates us to always try harder and do better, to take the extra step or find a new approach that improves the experience of our customers. We’re now able to say we have a long list of loyal customer relationships, and it’s thanks to our dedication to our number-one priority. See what we believe makes PFS Sales a leader in customer service in our industry below.

  1. Reliability. We’re known for having a 99% fill rate as compared to many of our competitors who come in at around 93% consistently. Those we work with come to us because they know they can count on PFS to have what they need when they need it, and they can’t afford any less when running their own fast-paced businesses.
  2. Personal Service. Wherever possible, we rely on our own trained and experienced drivers to get your items to you safely and promptly. This way, we know exactly what happens to your items while en route and we can personally greet you when they arrive.
  3. Accessibility. Though our headquarters are in Raleigh, we’re a trusted distributor all over the state of North Carolina. Our representatives can be found in many areas.
  4. Experience. We’ve been in business since 1988, and in today’s world, that’s saying something. With almost 30 years of supplier-customer relationships under our belt, we know quite a bit about service and what customers want and need.
  5. Trained Personnel. We only hire the best so that we can perform the best. Our team is knowledgeable, trained, and committed to our joint mission. You can count on our professionalism on the phone, in person, and from afar.
  6. Easy & Fast Ordering. We know that those we serve are busy serving others, so we strive to keep all of our processes simple and fast. Order over the phone or here on our website in hardly any time, hassle-free.
  7. Brand Diversity. PFS Sales’s inventory features a wide variety of well-known brands, perhaps the biggest selection in the area. Our customers are sure to find exactly what they need in our list of products they’ve come to trust.
  8. Industries Served. From the food service industry to the hospitality field and from day cares to universities, we’ve supplied products, equipment, and more to a highly diverse range of organizations. We know exactly how they operate and what they’re looking for, which gives us an edge when they need a truly dependable distributing partner.

Convinced? Don’t take our word for it. Choose PFS Sales as your supplier today and find out why we have one of the longest-running and most-trusted reputations in North Carolina’s distribution industry.

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Why the Food Industry Relies on PFS

The food industry in all its forms can often be a thankless endeavor. Those in the industry notoriously experience long hours, big messes, unexpected issues, and unpleasable customers at times. It’s a true industry of service, on born out of the desire to welcome people around a shared table and offer a passion for cooking and good food. We at PFS Sales certainly don’t overlook those in the food industry. We’ve worked with this field for many years, striving to be a true partner and providing for our customers so they can provide for theirs. Our inventory includes a wide variety of brands, products, and equipment relied upon by food service professionals, helping them keep their operations running smooth and sanitary in an easy, dependable, and cost-effective manner. See what we have to offer restaurants and caterers below, and don’t hesitate to contact PFS Sales with questions or if you do not see a needed item on our inventory list.

For Restaurants

PFS proudly provides a range of branded products for the restaurant industry, including:

  • Paper, plastic, & foam cups
  • Paper or plastic plates & bowls
  • Light to heavy weight cutlery
  • Containers (aluminum, ovenable-paper, deli, plastic, etc.)
  • Boxes (bakery, pizza, deli)
  • Napkins & Straws
  • Placemats & tablecovers
  • Waste receptacles
  • Cleaners, detergents, & degreasers
  • Mats, vacuums, mops, brooms, & floor dryers
  • Apparel (hats, shirts, aprons, gloves)
  • Grill screens & bricks
  • Special-print merchandise
  • Glassware (with or without logo)
  • Table candles
  • Bar accessories (supplies, juices, mixers, etc.)
  • Food items (cones, syrups, condiments, garnishes, etc.)
  • Guest checks & sales books
  • Light bulbs & air filters

For Caterers

In addition to all the items above, we also provide:

  • Wraps
  • Pan covers & rack covers
  • Food carts
  • Cold and hot food pans
  • Trays & utensils
  • Aluminum foil rolls & sheets, cling film, deli sheets, butcher paper, etc.
  • Steam-table pans
  • Bags (brown & white paper, food, bakery, merch, etc.)

Contact PFS Sales toll free at (800) 445-5219 for quick and easy ordering of any item.

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How to Be Sustainable in the Food Service Industry

When you work in the food service industry or simply work in an operation that regularly provides food like daycare centers and churches, you go through a very large quantity¬†of paper and plastic products. If you’re environmentally conscious, this may become concerning when you stop to consider how frequently you’re ordering large paper and plastic shipments only to see them be thrown away after use. It may seem like there’s nothing to be done, that contributing to society’s high volume of waste is just the nature of the industry, but you actually have more options than you may think when it comes to operating sustainably without sacrificing the products you need. One of the most impactful things you can implement to make your paper and plastic using business more eco-friendly is recycling. Learn more about you can do this successfully below to make a difference in your operation’s footprint.

Recycling Your Used Paper & Plastic

Recycling your used paper and plastic products is actually a fairly easy system once you get set up. There are many recyclers and waste management companies throughout North Carolina you can partner in an effort to operate more greenly. To start, you’ll need to decide how often you need recycling services: daily, weekly, bi-weekly, monthly, or quarterly. This will likely involve you tracking your waste for a short period of time to be sure how much is going in the trash. When you know what frequency of service you’ll require, do some research on pick-up recycling services in your area to find one you trust, and enlist to get on their route. They’ll explain to you what can be recycled and how it needs to be prepped and sorted to make things easier when the first pick-up comes. It may seem like a small effort, but recycling all paper and plastic products makes a huge dent in reducing the amount of these products in landfills that could have been more sustainably disposed. Knowing you’re doing your part is empowering as a business owner.

How PFS Sales Is Going Greener

Working with so many clients throughout North Carolina, we at PFS Sales have had many client partnerships that have inspired us to find more eco-friendly solutions. In working with organizations like Duke University and many other universities across the state, we provide more sustainable products like greenware, which is plastic that can be made from corn and other food products. We’re also able to provide greener cleaning products and more disposable items to help businesses and organizations meet the needs of their operation without contributing to unnecessary waste.

To learn more about our green efforts and sustainable products, contact PFS Sales today.

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PFS: a Partner to Caterers Statewide

The catering industry is an important and often overlooked part of the hospitality and food service fields, but at PFS Sales, we consider caterers essential to North Carolina’s flavor. Our state knows all about great food, and it shows in our high volume of barbecuers, food trucks, and pop-up food stands. PFS has been a trusted partner of those in NC’s catering industry for years, providing many of the affordable, reliable products and tools they need to succeed on a daily basis. When you work with PFS, you get a business ally. Whether you’re a fully established restaurant needing a high volume of products delivered frequently or a start-up caterer wanting to cost-efficiently stock your operation with the things it needs to look professional and keep customers coming back, we’re here to help you keep your operation running smoothly and easily. See what we’re able to offer below.

Paper, Plastic, & More for Caterers

Though we can’t help you cook (and you wouldn’t want us to anyway), we can provide just about everything else your catering business needs, including:

  • a variety of paper, plastic, & foam cups, both hot & cold use
  • paper or plastic plates and bowls
  • cutlery
  • bags and boxes for food, merchandise, & more
  • spices, condiments, garnishes, & toppings
  • aluminum, deli, plastic, paper, or foam containers
  • pan & rack covers
  • napkins, towels, & straws
  • carts & waste receptacles
  • a variety of cleaners
  • apparel for your business
  • grill screens & bricks
  • trays & respective utensils
  • maintenance equipment
  • butcher paper, foil, and cling film
  • glassware & bar accessories
  • guest checks & sales books

Why Work with PFS Sales?

Though our prices and ease of ordering make things a lot easier for our caterers, it’s our unrivaled service that keeps them preferring PFS. Our company is proud to say we offer a 99% fill rate and a large selection of brands and goods, which is hard to find from other providers in the area, so we can almost guarantee we’re going to have what you’re looking for. When you place an order with us, your products will be delivered personally by a PFS driver, not a UPS driver, because it’s important to us to provide our customers with face-to-face attention and be on the front lines whenever they have a question or need. We’ll ensure your order is delivered quickly (often next day) and correctly so your catering venture isn’t inconvenienced. The benefits of service standards like PFS Sales’s are best experienced firsthand, so contact us today to see how the PFS team can take care of your catering needs starting today!

 

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How PFS Sales Is Helping the Hospitality Industry

Paper ProductsMany of us don’t think about the details of our hospitality experience when we stay in hotels or guest accommodations. We don’t notice the small touches, the provided amenities, the logistics of making our stay as comfortable as possible. And that’s the job of those in the hospitality industry: to make all those details blend together into one home-like experience. However, there’s a lot that goes into making sure guests have what they need when they need it, extra steps taken to ensure you don’t have to go without. That’s why it’s called hospitality.

At PFS Sales, we’ve worked alongside those in the hospitality industry for years to help them help their guests. We’ve gotten the unique perspective necessary to provide them with all those things most people don’t think about but have come to expect. When you work in hospitality, your job is to care for others and create an environment in which they feel like they’re getting away without getting too far away. Your days are filled with helping, and PFS Sales is here to help you. We provide a vast array of paper and plastic products and more to a number of industries, assisting them in running their operations better, easier, and more affordably. See a little of what we’re known for providing hotels and other guest lodging facilities below.

Products for Guest Rooms

  • plastic, paper, & foam cups of all sizes
  • towels
  • light bulbs
  • air filters
  • waste receptacles
  • gloves for staff
  • maintenance equipment, such as mats, vacuums, floor dryers, mops, brooms, etc.
  • glassware

Products for Dining Spaces

  • a variety of cups, plates, and bowls (paper, plastic, or foam)
  • cutlery
  • pan covers and rack covers
  • napkins
  • can liners
  • cleaners, detergents, degreasers
  • maintenance equipment
  • grill screens and grill bricks
  • gloves
  • glassware
  • straws
  • food items (ice cream cones, condiments, garnishes, etc.)

Products for Events & Catering

  • everything provided for dining spaces, plus:
  • bar accessories, including juicers, mixers, & frozen-beverage supplies
  • steam-table pans
  • catering trays & utensils, like aluminum foil rolls, cling film, deli sheets, butcher paper, etc.
  • staff apparel
  • waste receptacles
  • cold and hot food pans

To help you do what you do best, contact PFS Sales for any hospitality industry plastic and paper product needs. If you don’t see it on the list, let us know. We can likely provide it for you! View a more complete list of our products, and find out more about our services and placing an order.

 

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Food Service Made Easy with PFS Sales

Food Service DeliveryAt PFS Sales, we believe our job is to be a partner to businesses across North Carolina, helping them make their operations as easy and cost-effective as possible. We’ve worked with the food service industry for over 25 years, conveniently providing the disposables restaurants rely on, as well as other non-food, non-equipment products needed in stock. It’s our commitment to our customers that have kept us in business for so long, as well as our dedication to providing customer service with a conscience. We strive to work with local businesses whenever possible, and we seek to always carry an inventory of eco-friendly options. As a member of The United Group, a buying association of over 350 independent distributors in our industry, we’re able to offer lower prices to our customers as well as a wider product selection, and were named Distributor of the Year for our excellence in quick turnaround times and quality products.

A Paper Vendor You Can Rely On

PFS Sales has a proven track record of success as your local plastic and paper vendor, offering next-day delivery on orders received by 4:30 p.m. and emergency next-day delivery for orders received by 8:30 p.m. We’re able to deliver orders so quickly because we own our own trucks, and we have over 3,000 name-brand and house-brand products to ensure you get exactly what you need. We also offer easy ordering done in person or by phone, fax, or our website.

See just some of what we’re equipped to offer below:

  • Cups, plates, & cutlery, including catering trays & utensils
  • Bags, containers, & boxes
  • Wraps & bowls
  • Towels & apparel
  • Waste receptacles & carts
  • Cleaners, detergents, & degreasers
  • Grill screens & grill bricks
  • Glassware
  • Straws
  • Bar accessories
  • Light bulbs & air filters
  • Guest checks & sales books
  • Condiments & garnishes

View full list.

We’re also more than just a food service partner. We’ve held relationships with NC churches, daycare facilities, hospitals, offices, and schools for years, and we’d be happy to discuss working with your business. If you’re interested in fast, dependable, affordable solutions to your vendor needs, contact us today for the best in plastic and paper products across NC.

Raleigh1-800-445-5219
Durham Area1-800-445-5219
Charlotte Area1-800-445-5219
Fayetteville Area1-800-445-5219
Greenville Area1-800-445-5219
Wilmington Area1-800-445-5219
New Bern Area1-800-445-5219
Winston Salem Area1-800-445-5219
Chapel Hill Area1-800-445-5219