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Ordering & Shipping

At PFS Sales, we pride ourselves on giving you options. We go the extra mile to bring you several different ways of ordering and transporting your products to you. It’s our way of giving you even more control over your ordering process. For years, we’ve been helping customers throughout North Carolina. It’s taught us a lot about the best ways to help our customers get the best products and services.

To best serve our customers, we keep our ordering process easy and our shipping fast and hassle-free. It’s this ease and convenience that keep our diversity of customers calling PFS Sales for all of their paper and plastic product needs year after year. No matter what products you need, it’s easy to bring them all together for one easy shipment with the experts at PFS Sales. Bring a new level of convenience to your business with our help. We’ll help you order just the right product for any industry you work in and get it to you when it’s best for you. With these choices, we give you total control over your supply chain, so you’ll never have to worry about running out of products again.

Our ultimate goal is to be your trusted partner in all of your paper and plastic needs, year after year. We know that the easiest way to do that is to show you our expert customer service from the beginning. By providing quality, reliable service to you, we think we can become your trusted partner in the continued future of your business.

Learn more about our process below, and please don’t hesitate to contact us if you have questions or difficulties. We’re available Monday through Friday from 8:00 to 5:00 by phone, email, or in person at our Raleigh location.

How to Place an Order

You can place your order by giving it to our sales representative, calling customer service or by faxing, mailing, or emailing it to our Raleigh office.

Prepaid Freight

To qualify, orders delivered must total $150. Customer shipments on our trucks that do not meet this requirement and all drop shipments will be charged a $10 delivery fee.

Fed E3x or UPS Ground Shipments

All Fed Ex or UPS ground shipments will be charged applicable and handling charges.

Order Cut-off

We need to know of your intent to order by 4:30 pm for next day delivery.

Special Orders

Special Orders will be combined with stock orders to qualify for prepaid shipment when possible; however, Fed Ex or UPS ground charges will be added to insure prompt delivery.

Extended Area Deliveries

Our order minimum for prepaid shipments outside our normal service area varies per location. Please call for a quote.

Credit Card Purchases

We accept Visa, Master Card and American Express payments.

Durham Area1-800-445-5219
Charlotte Area1-800-445-5219
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Greenville Area1-800-445-5219
Wilmington Area1-800-445-5219
New Bern Area1-800-445-5219
Winston Salem Area1-800-445-5219
Chapel Hill Area1-800-445-5219