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Ordering & Shipping

To best serve our customers, we keep our ordering process easy and our shipping fast and hassle-free. It’s this ease and convenience that keep our diversity of customers calling PFS Sales for all of their paper and plastic product needs year after year. Learn more about our process below, and please don’t hesitate to contact us if you have questions or difficulties. We’re available Monday through Friday from 8:00 to 5:00 by phone, email, or in person at our Raleigh location.

How to Place an Order
You can place your order by giving it to our sales representative, calling customer service or by faxing, mailing, or emailing it to our Raleigh office.

Prepaid Freight
To qualify, orders delivered must total $150. Customer shipments on our trucks that do not meet this requirement and all drop shipments will be charged a $10 delivery fee.

Fed Ex or UPS Ground Shipments
All Fed Ex or UPS ground shipments will be charged applicable and handling charges.

Order Cut-off
We need to know of your intent to order by 4:30 pm for next day delivery.

Special Orders
Special Orders will be combined with stock orders to qualify for prepaid shipment when possible; however, Fed Ex or UPS ground charges will be added to insure prompt delivery.

Extended Area Deliveries
Our order minimum for prepaid shipments outside our normal service area varies per location. Please call for a quote.

Credit Card Purchases
We accept Visa, Master Card and American Express payments.

Durham Area1-800-445-5219
Charlotte Area1-800-445-5219
Fayetteville Area1-800-445-5219
Greenville Area1-800-445-5219
Wilmington Area1-800-445-5219
New Bern Area1-800-445-5219
Winston Salem Area1-800-445-5219
Chapel Hill Area1-800-445-5219